PRIVACY POLICY
Introduction
Cosub ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our app and services. By using Cosub, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information to provide and improve our services to you.
a. Personal Data
When you sign up and use Cosub, we may collect the following personal information:
- Full Name
- Email Address
- Phone Number
- Payment Details (such as bank account or credit card information)
- Location Information (if necessary for certain services)
- Profile Information (such as your subscription preferences)
b. Subscription Information
We collect data on the subscriptions you share or join, including:
- Subscription type (e.g., Netflix, Spotify, etc.)
- Payment and contribution details (amount paid, payment schedule, etc.)
- Group details (who you share with and communications within group chats)
c. Usage Data
We may collect information about how the app is accessed and used:
- Device information (device type, operating system, etc.)
- IP address
- App activity (e.g., time spent in the app, features accessed)
2. How We Use You Information
We use the information we collect for various purposes, including:
- To provide and maintain our service: Ensuring that you can share and manage your subscriptions efficiently.
- To process payments: Allowing users to join or share subscriptions and manage group payments.
- To enhance user experience: Customizing your app experience based on your preferences.
- To communicate with you: Sending you updates, service-related notifications, or responses to your inquiries.
- To improve our services: Monitoring and analyzing how you use the app to enhance its functionality and security.
- For KYC (Know Your Customer): For regulatory purposes and to ensure compliance with legal requirements, such as verifying your identity.
3. Payment Information
We use third-party payment processors to handle transactions. Your payment details are securely processed by these third-party providers, and we do not store your payment information. By using Cosub, you agree to the use of these third-party payment services. Please refer to their privacy policies for more details.
4. Sharing Your Information
We do not share your personal information with third parties except in the following cases:
- With other users: Your name and profile information will be shared with members of the subscription group.
- For legal reasons: If required by law or to comply with regulatory requests, court orders, or government authorities.
- To protect rights and safety: If necessary to protect Cosub’s rights, prevent fraud, or ensure the safety of our users.
- With third-party service providers: For tasks such as payment processing, fraud detection, or analytics, but only with trusted partners bound by confidentiality agreements.
5. Data Security
We take the security of your personal information seriously. We use industry-standard encryption to protect your data during transmission and maintain secure servers to protect your data at rest. However, no system is completely secure, and we cannot guarantee the absolute security of your information.
6. User Control and Data Deletion
You have control over your data and can:
- Access and update your information: You can view and edit your personal details at any time through your account settings.
- Delete your account: You may request the deletion of your account, and we will initiate a 30-day deletion process, during which you can cancel the request if desired.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be communicated by updating the effective date at the top of this document. We encourage you to review this policy periodically
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: support@cosub.app
- X: @cosubhq
By using Cosub, you agree to this Privacy Policy and the terms set forth herein.